Shipping Policy
Delivery & Shipping
We prioritise quality over quantity so rather than mass-producing stock, each order is carefully prepared once placed, allowing us to maintain our quality standards and attention to detail before dispatch.
Delivery Timeframes
UK Delivery: Approximately 10–14 business days
International Delivery: Approximately 14–21 business days
Delivery times may vary during busy periods, seasonal demand, or due to customs processing.
Once your order has been dispatched, tracking details will be sent via email.
Shipping Destinations
We currently ship to the UK, Europe, and international destinations.
If your country is not listed at checkout, please contact us and we will be happy to assist.
Shipping Costs
We offer complimentary shipping worldwide.
Customs & Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays caused by customs processing are outside of our control.
Tracking Information
Once your order has been dispatched, you will receive an email containing your tracking details.
Please allow up to 48 hours for tracking updates to appear.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
lavenalondon@hotmail.com